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High-volume customer and billing operations running across older core systems. We automate this work for New Zealand organisations on UiPath and Microsoft Power Automate, with AI agents where judgement is needed.
These are the processes we see most often as first candidates in energy and utilities. Each one is measured before we change it, so the result is visible.
Bills that fail validation investigated, corrected or routed, so customers are billed on time.
Missing and unusual reads detected and resolved, and data passed between market and billing systems.
Move-ins, move-outs and switches processed end to end across retail, network and billing systems.
Jobs created, scheduled and closed out with the field system and the customer record kept in step.
From more than 45 enterprise automations to repeatable, automated regression testing for a major SAP upgrade.
The services organisations in energy and utilities use most.
Software robots on UiPath and Power Automate that take over the rule-based work between your systems: invoices, data entry, onboarding, reporting.
Read moreWhole processes redesigned and automated end to end, from the trigger to the outcome, across workflow platforms, integrations, RPA and AI.
Read moreAgents that read, decide and act within the rules you set, and hand anything outside them to a person. Built to sit alongside your existing robots.
Read moreYour first consultation is free and comes with no obligation. It is a working session, not a pitch: bring a process that is costing your team time and we will tell you plainly whether automation fits it, which platform we would use, and what a pilot would look like.